Technical Support Engineer

Apply now

Technical Support Engineer

Help us make lives easier by addressing the world’s most challenging

planning and mobility topics. 


You can stop using your navigation system because we might know your next destination. Meaning, we are looking for a bright and motivated Technical Support Engineer to strengthen our team. Are we looking for you?

We – a bunch of crazy people at Calendar42 - believe that the business of the future is all about connecting people and resources on demand by offering real-time planning and mobility services. So, the past few years we have developed our – as we like to call it - magical algorithm platform. Open data, transparency and real time are the key drivers here. We are a team with people from all over the world that works on a joint mission: make life easier! So companies will become more successful and employees happier.

Our services are offered via high performance micro-services, Docker based, architecture. Monitored by real-time monitoring systems and logged in flexible processing engines. We work with state of the art technology and our challenging projects have great impact on society.

Your Mission

As a Technical Support Engineer you are self-motivated, proactive and results oriented. You are able to provide a high level of customer satisfaction through the delivery of world-class technical first-line support services. You answer questions about the software and analyze reports. As a team player, you will work on enhancements in close cooperation with our developers and customers support teams. You thrive in a dynamic environment, where quality is a high priority.


  • Coordinating the internal team to ensure timely resolution of customer issues;
  • Research, diagnose, troubleshoot and identify solutions;
  • Ticket monitoring according to internal service level agreements;
  • Providing technical support to customers via e-mail or phone.

Experience & Technical Knowledge

  • 5+ year of experience as a Technical Support Engineer;
  • Outstanding customer service skills;

  • Strong analytics and problem solving skills;

  • Strong verbal and written communication skills in Dutch and English (the universal language of C42 is English).

Acquisition regarding this vacancy is not appreciated.